Privacy Policy

Last Updated: September 2026

At QEVYRO, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit or place an order on our website, we may collect information such as:

• Full name

• Mobile number

• Email address

• Billing and shipping address

• Pincode and city

• Order and purchase details

• Payment-related information required to process your order

• Customer support communications

• Device, browser, IP address, and website usage information

We only collect information that is reasonably required to operate and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm and verify orders

• Provide customer support

• Send order and delivery updates

• Process refunds, replacements, or cancellations

• Prevent fraudulent or unauthorized transactions

• Improve our website, products, and services

• Understand website usage and performance

• Send promotional communications where permitted and where applicable

3. Payment Information

Payments may be processed through third-party payment providers.

QEVYRO does not intend to store your complete debit card, credit card, UPI, or banking credentials on its own servers.

Payment information may be handled directly by the applicable payment service provider according to its privacy and security practices.

4. Cash on Delivery

For Cash on Delivery orders, we may use your name, mobile number, and delivery address to:

• Verify your order

• Confirm your willingness to receive the order

• Coordinate delivery

• Reduce fraudulent or unwanted orders

We may contact you through phone call, SMS, WhatsApp, or other available communication channels for order-related purposes.

5. Sharing of Information

We may share necessary information with trusted third-party service providers when required to operate our business, including:

• Payment processors

• Courier and logistics partners

• Shipping platforms

• Technology and website service providers

• Customer-support service providers

• Analytics and advertising service providers

These parties receive only information reasonably necessary for providing their respective services, subject to applicable terms and laws.

We do not sell your personal information as a product to third parties.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand website traffic

• Improve website performance

• Measure advertising effectiveness

You may be able to control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

7. Marketing Communications

If applicable, we may send promotional messages about products, offers, or updates through channels such as email, SMS, WhatsApp, or other communication methods where permitted.

You may request to stop receiving promotional communications at any time.

Order-related and essential service communications may still be sent when necessary to fulfil your order or provide requested services.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfil orders and provide services

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Meet applicable legal, accounting, or regulatory requirements

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable requirements.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

QEVYRO is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.

11. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Opt out of certain promotional communications

Some information may need to be retained where required for legal, security, or legitimate business purposes.

13. Changes to This Privacy Policy

QEVYRO may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +91 738 836 8181 or email us at workwithraj70@gmail.com.

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